How to handle the SMS charging issue.

DataWinners clients handle the SMS charging issue in a few different ways:

  1. The Data Senders pay the cost of the local SMS
    • If the Data Senders are employees of the org, sometimes they provide them with a little extra money in their monthly salaries to compensate for the cost of the SMS. This usually amounts to less than $1/month
    • Sometimes our DataWinners clients also send a little bit of phone credit to each Data Sender before the reporting deadline. This happens frequently when the Data Senders are not their direct employees.
  2. Toll free SMS
    • We provide these services depending on the country. Please get in touch with us for more detailed information.
  3. Reimburse Data Senders with Mobile Money / Airtime Credit

Category: Collect Data, Questionnaire > Overview, Questionnaire > Web Submission, Text Message - SMS

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