Is there a way for my Data Senders to communicate with us regarding difficulty they may have?

Yes. You can create a separate Questionnaire in DataWinners called “Message.”

Data Senders having difficulty for whatever reason can send in a text explaining the problem. The only restriction is the Data Senders using SMS can’t use spaces (because DW considers a space the separator between two questions). So a typical response looks like this:

Message (or whatever the issue might be). You can then contact them back for more details.

Category: Contacts & Data Senders, Contacts, Questionnaire > My Data Senders, Contacts & Data Senders

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