Why is my Smartphone unable to record a location?

One possibility is that the Save button was not pressed after the device detected the location. It is necessary to press Save before shifting to the next question or submitting your questionnaire. You should not press on the Record location button again. After the app has detected your location, please swipe on the screen as if you want to shift to the next question, and then the Save button will appear.

Another possibility is you didn’t activate the GPS option in your phone. To do so, please follow the steps below:

  1. Press on Settings,
  2. Then on Location and Security,
  3. Check the box next to Use GPS Satellites.

Category: Collect Data, Questionnaire > Overview, Questionnaire > Web Submission, Smartphone

← Return to search results