Marie Stopes’ Dispersed Doctors and Desirable Data

Fewer than half of doctors and clinics partnered with Marie Stopes Madagascar (MSM) were submitting their monthly reports on time. It was paperwork, literally.

Using the DataWinners Service, doctors are able to send in their reports by text messages. On-time reporting has risen to 95 percent.

Marie Stopes Madagascar | Zaza nirina, saina milamina

Screen Shot: MarieStopes.mg

MSM can now rapidly evaluate the impact of their work with more than 100 partner clinics and doctors throughout Madagascar.

For example: publicity.

We needed timely, accurate and complete data on a monthly basis from our doctors,” said Miles Kemplay, Madagascar Country Director for MSM.

Once we had a solid baseline over several months for each doctor, we started analyzing which of our marketing efforts directly led to spikes in clients seen.

Thanks to HNI, we now have a much better idea where to spend our limited resources.

Collectively known as the BlueStar Network, more than 100 doctors and clinics throughout Madagascar partner with MSM to provide family planning and reproductive healthcare for low-income women and couples.

The paper-based reporting that did arrive from these partners in the network was error-prone, expensive and unreliable. Data arrived at headquarters sporadically, making trend analysis impossible.

MSM built its own internal capacity to collect data electronically using DataWinners, and consultation from Human Network International, the providers of the service.

Together with HNI, MSM staff chose a list of important monthly indicators (e.g. client contraceptive choice by method). HNI developed and installed a new application to analyze the data collected by the DataWinners Service.

Right away, MSM began collecting valuable data from the doctors. And the doctors themselves appreciate the near-instantaneous messages they receive by SMS confirming that their data has been received.

Using mobile phones for their regular reporting has also helped network members modernize their professional skills by using telecommunications technology in their work.

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