Message Texte SMS

Account Administration

Once the sign up process is done, you should receive an email from DataWinners asking you to activate your account. Click on Activate your account link and you can start your trial.

Simply click the “upgrade” button on the dashboard and fill out the requested information.

Go Pro

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To reset password, go to app.datawinners.com.

If you are signed in, click the link to Sign out.

  1. Click on the link Sign in
  2. Click on the link Reset password
  3. Enter your email address, the one you use as a login
  4. Then select Get password
  5. You will receive an email from DataWinners
  6. Please follow the steps in the email.

We’re hosting your number in our system so roaming is required so we could receive and deliver all your SMS into your DataWinners account. In fact, your Data Senders will send data to a local number but as our server isn’t located in your country, we need the roaming to be able to manage all the SMS traffic.

No other features/services with the network provider needs to be enabled. We just need a postpaid SIM, enabled for roaming.

  1. Reduce the number of ad-hoc SMS sent from the system and use it only when necessary (Using the Send a message feature). You can also filter your recipients using Contacts & Groups to send your SMS only to a Group instead of all Data Senders.
  2. Check in your Data page if you have many error Submissions. If yes, work with your Data Senders to help them submit data successfully, to avoid multiple error messages.

Our payments must be done in USD. You can wire the payment from your Iocal bank account to our Bank account in US. To proceed, you can just let the bank know how much in USD you want the beneficiary to receive.

To benefit from the SMS feature, a Pro SMS account is recommended. Monthly Pro SMS subscription is $299/month for an annual plan. It allows you to collect an unlimited number of submissions and includes 1,000 outgoing SMS, related to reply SMS, reminders and bulk SMS.

In your  scenario, 200 recipients sending/receiving 5 messages per day = 1,000 SMS per day X 30 days in a month = 30,000 messages.Assume half of these messages are sent by the recipients (inbound) and half sent by DataWinners (outbound).

Cost would be:

  • $299/month for the subscription
  • 15,000 inbound messages (SMS costs paid by each sender. Assume $0.05/SMS = $750). Also possible to organize a toll-free number so recipients don’t have to pay when sending in their data. Costs vary by country.
  • 15,000 outbound messages (first 1,000 are free, then cost is by bundle of 500 messages for $50. So $1,400)

Total: $299 + $750 + $1,400 = $2,449.

Three types of account are available with DataWinners:

  1. Basic account: it’s free for one year and allows you to collect up to 1,000 Submissions, including 50 SMS Submissions.
  1. Pro SMS account: it allows you to collect data using any combination of SMS, Web and Android device (Smartphone, Tablet). The monthly subscription includes 1,000 outgoing SMS. Any SMS overage is billed $50 per 500 SMS.
  1. Pro account: it allows you to collect data using any combination of Web and Android device (Smartphone, Tablet).

A reduction is applied to monthly subscriptions depending on the length of the subscription: 1 month, 6 months or 12 months.

It is possible to subscribe with a single account for the organization and then create an unlimited number of Questionnaires within that single account for all of your various programs (health, education, etc.). Each User will have their own unique login (email address and password), and will have access to all of the organization’s Questionnaires within the account. Therefore, if you’d like to keep the program data completely separate, your organization may be interested in creating multiple accounts.

Account Users

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Smartphone

The Data Sender tries to edit a filled Questionnaire with an older version of your Questionnaire.

Please ask the Data Sender to download the new version of the Questionnaire.

 

DataWinners Android App allows you to work offline. You can fill out your questionnaires, save them onto your device even offline. When you have a connection, you can send out the data.

You need connection only when downloading the Questionnaires on your device and when sending your filled Questionnaires. Please watch our video to learn more.

Yes. You can fill out a Questionnaire using the Web form. To do so, you need to be granted access to the Questionnaires. Please contact your Account administrator for more information.

Normally, when you go to Play Store, Datawinners is already available for installation and does not require any additional server url. Please retry and contact us if you still encounter an issue.

With DataWinners, you can collect data using any of the following channels: SMS, Smartphone/Tablet (we have our own DataWinners App in the Google Play Store) and via a Webform.

For the SMS channel, the Data Admins create the Questionnaire online. DataWinners then produces a pdf version of the Questionnaire. The Data Admins print out this pdf, then use it to train their field staff/employees. Field staff then use their own simple mobile phones to SMS in their answers (no Internet required).

With DataWinners Android app, offline data collection is possible. Users need connection only when downloading the blank Questionnaires and when submitting filled out Questionnaires.

For SMS collection, we link a local phone number to your account, via a virtual hosting. We can link either a normal SIM or a toll free number depending on the services available in the country.

No, we don’t handle multipage forms with DataWinners.

Web forms are displayed in a single page. But with the DataWinners application for Android, questions are displayed in different pages, one by one.

 

Yes. It’s possible to register Identification Numbers using Smartphone.Fill out the Identification Number Type registration form using the DataWinners Android app exactly the same process as when you fill out a Questionnaire to submit data. Please follow the steps below:

  1. Download the blank Questionnaire onto your Smartphone by taping on the “Get Blank Questionnaire” menu
  2. Tap on “Fill Blank Questionnaire”. All Identification Numbers Type available will be listed as Questionnaires
  3. Fill out the selected Questionnaire by entering all the basic information about your Identification Number
  4. Once the Questionnaire is filled-out and saved, you can send it as a finalized Questionnaire.

You have to provide email address for each of your Data Senders because DataWinners will use these email addresses to send an activation email to each of them so they can activate their account.

Account

Within a DataWinners account, you can have an unlimited number of projects and collect an unlimited number of data.

If you do not want yo use DataWinners with Amazon Web Services, you can download and install DataWinners onto your our own server.

DataWinners is an open source project. All the source codes can be found by clicking on the following link https://github.com/mangroveorg/mangrove. And the link for the android app is as follow https://github.com/mangroveorg/datawinners-smartphone.

No support is offered in that case.

Once the sign up process is done, you should receive an email from DataWinners asking you to activate your account. Click on Activate your account link and you can start your trial.

To reset password, go to app.datawinners.com.

If you are signed in, click the link to Sign out.

  1. Click on the link Sign in
  2. Click on the link Reset password
  3. Enter your email address, the one you use as a login
  4. Then select Get password
  5. You will receive an email from DataWinners
  6. Please follow the steps in the email.

We’re hosting your number in our system so roaming is required so we could receive and deliver all your SMS into your DataWinners account. In fact, your Data Senders will send data to a local number but as our server isn’t located in your country, we need the roaming to be able to manage all the SMS traffic.

No other features/services with the network provider needs to be enabled. We just need a postpaid SIM, enabled for roaming.

  1. Reduce the number of ad-hoc SMS sent from the system and use it only when necessary (Using the Send a message feature). You can also filter your recipients using Contacts & Groups to send your SMS only to a Group instead of all Data Senders.
  2. Check in your Data page if you have many error Submissions. If yes, work with your Data Senders to help them submit data successfully, to avoid multiple error messages.

Our payments must be done in USD. You can wire the payment from your Iocal bank account to our Bank account in US. To proceed, you can just let the bank know how much in USD you want the beneficiary to receive.

To benefit from the SMS feature, a Pro SMS account is recommended. Monthly Pro SMS subscription is $299/month for an annual plan. It allows you to collect an unlimited number of submissions and includes 1,000 outgoing SMS, related to reply SMS, reminders and bulk SMS.

In your  scenario, 200 recipients sending/receiving 5 messages per day = 1,000 SMS per day X 30 days in a month = 30,000 messages.Assume half of these messages are sent by the recipients (inbound) and half sent by DataWinners (outbound).

Cost would be:

  • $299/month for the subscription
  • 15,000 inbound messages (SMS costs paid by each sender. Assume $0.05/SMS = $750). Also possible to organize a toll-free number so recipients don’t have to pay when sending in their data. Costs vary by country.
  • 15,000 outbound messages (first 1,000 are free, then cost is by bundle of 500 messages for $50. So $1,400)

Total: $299 + $750 + $1,400 = $2,449.

Three types of account are available with DataWinners:

  1. Basic account: it’s free for one year and allows you to collect up to 1,000 Submissions, including 50 SMS Submissions.
  1. Pro SMS account: it allows you to collect data using any combination of SMS, Web and Android device (Smartphone, Tablet). The monthly subscription includes 1,000 outgoing SMS. Any SMS overage is billed $50 per 500 SMS.
  1. Pro account: it allows you to collect data using any combination of Web and Android device (Smartphone, Tablet).

A reduction is applied to monthly subscriptions depending on the length of the subscription: 1 month, 6 months or 12 months.

Account > Users

Within a DataWinners account, you can have an unlimited number of projects and collect an unlimited number of data.

If you do not want yo use DataWinners with Amazon Web Services, you can download and install DataWinners onto your our own server.

DataWinners is an open source project. All the source codes can be found by clicking on the following link https://github.com/mangroveorg/mangrove. And the link for the android app is as follow https://github.com/mangroveorg/datawinners-smartphone.

No support is offered in that case.

Once the sign up process is done, you should receive an email from DataWinners asking you to activate your account. Click on Activate your account link and you can start your trial.

We’re hosting your number in our system so roaming is required so we could receive and deliver all your SMS into your DataWinners account. In fact, your Data Senders will send data to a local number but as our server isn’t located in your country, we need the roaming to be able to manage all the SMS traffic.

No other features/services with the network provider needs to be enabled. We just need a postpaid SIM, enabled for roaming.

  1. Reduce the number of ad-hoc SMS sent from the system and use it only when necessary (Using the Send a message feature). You can also filter your recipients using Contacts & Groups to send your SMS only to a Group instead of all Data Senders.
  2. Check in your Data page if you have many error Submissions. If yes, work with your Data Senders to help them submit data successfully, to avoid multiple error messages.

Our payments must be done in USD. You can wire the payment from your Iocal bank account to our Bank account in US. To proceed, you can just let the bank know how much in USD you want the beneficiary to receive.

To benefit from the SMS feature, a Pro SMS account is recommended. Monthly Pro SMS subscription is $299/month for an annual plan. It allows you to collect an unlimited number of submissions and includes 1,000 outgoing SMS, related to reply SMS, reminders and bulk SMS.

In your  scenario, 200 recipients sending/receiving 5 messages per day = 1,000 SMS per day X 30 days in a month = 30,000 messages.Assume half of these messages are sent by the recipients (inbound) and half sent by DataWinners (outbound).

Cost would be:

  • $299/month for the subscription
  • 15,000 inbound messages (SMS costs paid by each sender. Assume $0.05/SMS = $750). Also possible to organize a toll-free number so recipients don’t have to pay when sending in their data. Costs vary by country.
  • 15,000 outbound messages (first 1,000 are free, then cost is by bundle of 500 messages for $50. So $1,400)

Total: $299 + $750 + $1,400 = $2,449.

Three types of account are available with DataWinners:

  1. Basic account: it’s free for one year and allows you to collect up to 1,000 Submissions, including 50 SMS Submissions.
  1. Pro SMS account: it allows you to collect data using any combination of SMS, Web and Android device (Smartphone, Tablet). The monthly subscription includes 1,000 outgoing SMS. Any SMS overage is billed $50 per 500 SMS.
  1. Pro account: it allows you to collect data using any combination of Web and Android device (Smartphone, Tablet).

A reduction is applied to monthly subscriptions depending on the length of the subscription: 1 month, 6 months or 12 months.

It is possible to subscribe with a single account for the organization and then create an unlimited number of Questionnaires within that single account for all of your various programs (health, education, etc.). Each User will have their own unique login (email address and password), and will have access to all of the organization’s Questionnaires within the account. Therefore, if you’d like to keep the program data completely separate, your organization may be interested in creating multiple accounts.

Account Users

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Questionnaire > Analysis Page

Your data is stored on secure servers at Amazon Web Services in the United States of America.

With DataWinners, you have an unlimited amount of space to store your data.

Your data is stored in DataWinners server throughout your DataWinners subscription. But you can export your data at anytime and store it where you choose.

No. You can’t undelete, but you can resubmit the data yourself. Go to the Data tab, then click on Web Submission and resubmit the data yourself.

You can sort your data by data sender or by submission date. You also have the search option allowing you to display only the data you want.
You can do all these analysis in the Analysis page and the Submission Log page.

To delete a data record, click on the “Submission Log” page for the Questionnaire, select the data record you wish to delete by clicking on the corresponding box in the left-most column, then select “Delete” from the Actions drop down menu.

Yes. DataWinners’ Analysis pages can perform simple analysis of collected data, including mapping, charting and graphing functions.

Yes. To edit a data record, click on the “Submission Log” page for the Questionnaire, select the data record you wish to edit by clicking on the corresponding box in the left-most column, and select “Edit” from the Actions drop down menu. Make all the necessary changes and click “Save changes.”

Please watch our video tutorial: How to Edit Submissions.

Submission Log error

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If your account is linked to a toll free number, any data sender will be able to send SMS free of cost.
If you use a Post Paid SIM, your Data Senders will be paying the local SMS cost. This applies to unregistered Data Senders as well.

Identification Numbers

An Identification Number is what your questionnaire is about; a specific person, place, thing or event on which Data Senders report.

In many cases, the Data Sender interacts with an Identification Number, then sends in an individual report about the interaction:

  • A doctor examines a baby. In this case, the Identification Number is the baby.
  • A supervisor measures the quality of care at a clinic. The Identification Number is the clinic
  • An engineer measures the flow rate of a water pump. The Identification Number is the water pump.
  • A sales person sells products to a retailer: The Identification Number is the retailer.
Identification Numbers

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An Identification Number Type is a general label. For example, you create the Identification Number Type “Clinic.” You could then register the following individual Identification Numbers:

  • North Clinic
  • South Clinic
  • East Clinic
  • West Clinic
My ID

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The first step is to create an Identification Number registration form for your Identification Numbers. Come up with a list of simple background questions you’d like to collect for each of your Identification Number types as part of the Identification Number profile. DataWinners provides a first draft of the Identification Number questionnaire. You can edit this to include any questions that would be useful for your Questionnaire.Once your Identification Number Registration Form is ready, you have three options to register your Identification Number profiles:

  1. One-by-one using the web form
  2. In bulk using “Import a list”
  3. In the field using SMS

Please note that it is not yet possible to register an Identification Number by Smartphone.Please watch our video tutorial to learn How to Register an Identification Number.

My ID

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You can link an Identification Number to a Questionnaire by choosing “Identification Number” as an answer type and then adding a new Identification Number Type or selecting an existing one.

Yes. It’s possible to register Identification Numbers using Smartphone.Fill out the Identification Number Type registration form using the DataWinners Android app exactly the same process as when you fill out a Questionnaire to submit data. Please follow the steps below:

  1. Download the blank Questionnaire onto your Smartphone by taping on the “Get Blank Questionnaire” menu
  2. Tap on “Fill Blank Questionnaire”. All Identification Numbers Type available will be listed as Questionnaires
  3. Fill out the selected Questionnaire by entering all the basic information about your Identification Number
  4. Once the Questionnaire is filled-out and saved, you can send it as a finalized Questionnaire.

Registering an Identification Number using SMS works exactly the same way as making an SMS Submission. But instead of submitting for a main Questionnaire, you use the Identification Number registration form. You can share this form with your Data Senders beforehand so they could register new Identification Numbers from the field, using SMS.

To find the SMS registration form, please follow the steps below:

  1.     Click on the blue tab “My (your ID number)”
  2.    Click on “(ID number) registration form”

Start with the Questionnaire code, then a space, then the answer to question 1, etc. Upon receipt of the Submission, DataWinners sends an automatic reply to your Data Sender with the ID asssigned to the ID number, allowing him to submit data related to this ID number.

No. If you want to make changes or add columns, please edit the Identification Number registration form instead of the Excel template, as this will generate an error. Once you’ve made all the changes, please download the template one more time.

During Questionnaire creation, select “Identification Number” from the answer type dropdown list. Then select an existing Identification Number type or add a new one.

No. Identification Number’s ID is not editable.

If you want to change it, please delete the Identification Number and register once again using the new ID.

DW-Public Help Center

With DataWinners, you can collect data using any of the following channels: SMS, Smartphone/Tablet (we have our own DataWinners App in the Google Play Store) and via a Webform.

For the SMS channel, the Data Admins create the Questionnaire online. DataWinners then produces a pdf version of the Questionnaire. The Data Admins print out this pdf, then use it to train their field staff/employees. Field staff then use their own simple mobile phones to SMS in their answers (no Internet required).

With DataWinners Android app, offline data collection is possible. Users need connection only when downloading the blank Questionnaires and when submitting filled out Questionnaires.

For SMS collection, we link a local phone number to your account, via a virtual hosting. We can link either a normal SIM or a toll free number depending on the services available in the country.

The system is currently hosted with Amazon Web Services.

If you do not want yo use DataWinners with Amazon Web Services, you can download and install DataWinners onto your our own server.

DataWinners is an open source project. All the source codes can be found by clicking on the following link https://github.com/mangroveorg/mangrove. And the link for the android app is as follow https://github.com/mangroveorg/datawinners-smartphone.

No support is offered in that case.

No, we don’t handle multipage forms with DataWinners.

Web forms are displayed in a single page. But with the DataWinners application for Android, questions are displayed in different pages, one by one.

 

Within a DataWinners account, you can have an unlimited number of projects and collect an unlimited number of data.

DataWinners SMS service includes the following functions: SMS collection; Customizable Reply SMS upon receipt of SMS submission; Reminders; Send a message, allowing you to send grouped SMS to you Data Senders or to a group of recipients and one-question polls (“Did you receive the textbook shipment? Please respond with YES or NO”).

 

Text Message - SMS

DataWinners SMS service includes the following functions: SMS collection; Customizable Reply SMS upon receipt of SMS submission; Reminders; Send a message, allowing you to send grouped SMS to you Data Senders or to a group of recipients and one-question polls (“Did you receive the textbook shipment? Please respond with YES or NO”).

 

With DataWinners, you can collect data using any of the following channels: SMS, Smartphone/Tablet (we have our own DataWinners App in the Google Play Store) and via a Webform.

For the SMS channel, the Data Admins create the Questionnaire online. DataWinners then produces a pdf version of the Questionnaire. The Data Admins print out this pdf, then use it to train their field staff/employees. Field staff then use their own simple mobile phones to SMS in their answers (no Internet required).

With DataWinners Android app, offline data collection is possible. Users need connection only when downloading the blank Questionnaires and when submitting filled out Questionnaires.

For SMS collection, we link a local phone number to your account, via a virtual hosting. We can link either a normal SIM or a toll free number depending on the services available in the country.

Any SMS-enabled phone can send data.

To test your Questionnaire using your DataWinners account, please use the “Test SMS Questionnaire” link at the top of the page. This emulator allows you to simulate a real SMS submission.

Please watch our video tutorial to learn How to Test Your Questionnaire.

A phone number is automatically linked to Basic accounts +447860034166. You can find it in:

  1. The SMS Tester: please go to Section B. Please watch our youtube video to learn how to test your SMS Questionnaire.
  2. The SMS preview (from the Questionnaire Builder, on the top right hand side): Please go to Section B.
  3. In the overview page of each of your Questionnaire

Please note that, the Data Sender must be registered in your account beforehand to be able to send in data for a specific Questionnaire.

With a Basic account, you can make up to 1,000 Submissions, including 50 SMS Submissions.

Please watch our video tutorial to learn How to Test Your Questionnaire.

Test Questionnaire

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To submit data on a basic phone, you type your SMS following the example shown on the SMS preview of your Questionnaire. You can access it in the Questionnaire builder page, click on the SMS preview in the upper hand side.

Please start with the Questionnaire code, then type your SMS as follows: answer to Question 1 [space], answer to Question 2 [space] answer to Question 3, etc.

Example: chi1 answer1 answer 2…

Submit Data from a simple cell phone

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Yes. For Basic accounts, we provide an International number +447860034166. We do this because our service is available worldwide, and we simply cannot supply a local number for each country. However, for Pro SMS accounts, we link a local number to our client’s account, in an effort to keep communications costs as low as possible.

You need to use the + sign at the beginning of the number +447860034166

DataWinners clients handle the SMS charging issue in a few different ways:

  1. The Data Senders pay the cost of the local SMS
    • If the Data Senders are employees of the org, sometimes they provide them with a little extra money in their monthly salaries to compensate for the cost of the SMS. This usually amounts to less than $1/month
    • Sometimes our DataWinners clients also send a little bit of phone credit to each Data Sender before the reporting deadline. This happens frequently when the Data Senders are not their direct employees.
  2. Toll free SMS
    • We provide these services depending on the country. Please get in touch with us for more detailed information.
  3. Reimburse Data Senders with Mobile Money / Airtime Credit

Create a New Questionnaire

  • A Poll is a one-question survey whereas a Questionnaire can contain one or more questions.
  • A Poll doesn’t require a Questionnaire code and Poll recipients can submit their answer directly. No specific answer format is required.
  • For a Poll, no training for the Data Sender is needed as the instructions are directly in the SMS or broadcasted and any answer is allowed.
  • Poll answers can be submitted using SMS only.

A DataWinners Poll is ideal when you need to collect a little bit of information from a big group of people; when you want their short answers to a straightforward question: “Did you get the textbook shipment?  Please respond YES or NO.” You can also broadcast your open-ended question through other channels (for example: radio) and collect SMS responses: “Please send us information about any illegal poaching in your area.”

Poll

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Yes, DataWinners has a Poll feature.
To know more: What is a Poll?

Poll SMS

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You have two options:

  1. Send the Poll by SMS to a specific group of recipients. Only the recipients of the SMS can respond.
  2. Broadcast the Poll through other channels outside of DataWinners (Radio, TV shows, Billboards, etc.). Anyone can send an SMS response.
Poll Other Channels

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The maximum duration for a Poll to be active is 5 days, but you can extend your Poll period at anytime. To do so, select your Poll and edit the dates in the Poll tab.

When you send the Poll by SMS, you’ll be asked to define your Poll recipients. You can select Groups you’ve created on the Contacts page or Contacts linked to Questionnaires.

Later on, you can choose to send your Poll to more people by managing your Poll Recipients from the My Poll Recipients tab.

Poll Recipients

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Yes. From the Poll tab, select your language from the dropdown list. If you want to add a new language, you can define it in the Languages page. To learn how, click here.

Reply SMS

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Yes. To do so, please follow the steps below:

  1. Click on the Poll tab
  2. Click on the second expandable header “Automatic Reply SMS”
  3. Slide the switch to Off
  4. Click on the Save button
Turn Reply SMS On or Off

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No. As we want this to be as easy as possible for the people sending in data there is no specific answer type. Everything is a valid answer which means all Submissions are considered as successful submissions and displayed in the Poll Data Analysis page.

Please let us know if you’d prefer to define a specific answer type for your Poll question. We welcome your feedback.

Dashboard

Simply click the “upgrade” button on the dashboard and fill out the requested information.

Go Pro

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Contacts & Data Senders

A Data Sender is a person who sends in data. With DataWinners you can authorize people to send in data by first registering them as Data Senders. Then DataWinners will recognize the Data Senders by their telephone numbers or email addresses.

Register a Data Sender

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With DataWinners, you have two types of user: Users and Data Senders.

  • Data Senders : People who are submitting data for your Questionnaires. They can submit data, register a new Identification Number, and import a list of Submissions.
  • Users: They can do the same thing as the Data Manager apart from adding a new User (Create/Edit Questionnaire, Submit Data, View Data, Register an Identification Number, Register Data Sender, etc.). Once a person is registered as a User, he is automatically registered as a Data Sender.

Watch our youtube video to know more on How to add Users

There are three options for registering your Data Senders:

  • One-by-one using the web form
  • In bulk using “Import a list”
  • In the field using SMS

Please watch our video tutorial to learn How to Register Data Senders.

Data Senders

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Yes. Registration is required if you’re collecting data only from registered Data Senders. During registration you will be asked to include the telephone number that the Data Sender will use to send SMS. When registered Data Senders SMS in data, DataWinners will recognize the registered telephone number and accept the data. Any SMS from a non-registered number will be rejected and the Data Sender will receive an automatic error message.

For Web and Smartphone/Tablet channel, DataWinners will check the authorization by the email address of the Data Sender.

Each of your Data Senders must have their own login and password to use the Android application.

To do so, follow the steps below:

  1. Register your Data Senders by registering an email address for each,
  2. Ask them to activate their account by clicking on the activation link in the email sent by DataWinners (they can create their own password)
  3. Set each device using this information (login and password).

You can include a GPS question in your Questionnaire.

Using our Android application, you can capture the coordinates of the place where your Data Sender is located while filling out the Questionnaire.

GPS Record Location

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To import your Contacts list, follow the steps below:

  1. Go to the Contacts page
  2. Click on Import Contacts
  3. Download the template: DataWinners_ImporterContacts
  4. Enter your Contacts information in the template and save
  5. Click on Upload a file and select the template you filled out
  6. A confirmation message will be displayed on the screen
Import Contacts to DataWinners

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To give a Data Sender access to DataWinners via Web and Smartphone:

  1. Check the checkbox corresponding to the Data Sender,
  2. Select “Give access to Web and Smartphone” in the Actions dropdown list,
  3. Enter the email address of the Data Sender.
  4. Click on “Give access”
All Data Senders

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No. As the creator of the questionnaires, you specify which of your Data Senders has permission to submit data for each questionnaire created.

Click on the Contacts button at the top right hand corner. You will see a list of all Registered Contacts. On the left hand side, you will see little check boxes next to each name. Click on one, and then go up to the “Actions” button on the top left hand side. Click on “Add to Questionnaire.” You will see a list all of your Questionnaires. You can then specify which Questionnaires your selected Contact or Data Sender will have permission to submit data for.

DW-App Contextual Help

Any SMS-enabled phone can send data.

Within a DataWinners account, you can have an unlimited number of projects and collect an unlimited number of data.

The Data Sender tries to edit a filled Questionnaire with an older version of your Questionnaire.

Please ask the Data Sender to download the new version of the Questionnaire.

 

DataWinners Android App allows you to work offline. You can fill out your questionnaires, save them onto your device even offline. When you have a connection, you can send out the data.

You need connection only when downloading the Questionnaires on your device and when sending your filled Questionnaires. Please watch our video to learn more.

Yes. You can fill out a Questionnaire using the Web form. To do so, you need to be granted access to the Questionnaires. Please contact your Account administrator for more information.

Normally, when you go to Play Store, Datawinners is already available for installation and does not require any additional server url. Please retry and contact us if you still encounter an issue.

DataWinners SMS service includes the following functions: SMS collection; Customizable Reply SMS upon receipt of SMS submission; Reminders; Send a message, allowing you to send grouped SMS to you Data Senders or to a group of recipients and one-question polls (“Did you receive the textbook shipment? Please respond with YES or NO”).

 

Questionnaires

  • A Poll is a one-question survey whereas a Questionnaire can contain one or more questions.
  • A Poll doesn’t require a Questionnaire code and Poll recipients can submit their answer directly. No specific answer format is required.
  • For a Poll, no training for the Data Sender is needed as the instructions are directly in the SMS or broadcasted and any answer is allowed.
  • Poll answers can be submitted using SMS only.

A phone number is automatically linked to Basic accounts +447860034166. You can find it in:

  1. The SMS Tester: please go to Section B. Please watch our youtube video to learn how to test your SMS Questionnaire.
  2. The SMS preview (from the Questionnaire Builder, on the top right hand side): Please go to Section B.
  3. In the overview page of each of your Questionnaire

Please note that, the Data Sender must be registered in your account beforehand to be able to send in data for a specific Questionnaire.

With a Basic account, you can make up to 1,000 Submissions, including 50 SMS Submissions.

Please watch our video tutorial to learn How to Test Your Questionnaire.

Test Questionnaire

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A DataWinners Poll is ideal when you need to collect a little bit of information from a big group of people; when you want their short answers to a straightforward question: “Did you get the textbook shipment?  Please respond YES or NO.” You can also broadcast your open-ended question through other channels (for example: radio) and collect SMS responses: “Please send us information about any illegal poaching in your area.”

Poll

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Yes, DataWinners has a Poll feature.
To know more: What is a Poll?

Poll SMS

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You have two options:

  1. Send the Poll by SMS to a specific group of recipients. Only the recipients of the SMS can respond.
  2. Broadcast the Poll through other channels outside of DataWinners (Radio, TV shows, Billboards, etc.). Anyone can send an SMS response.
Poll Other Channels

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The maximum duration for a Poll to be active is 5 days, but you can extend your Poll period at anytime. To do so, select your Poll and edit the dates in the Poll tab.

When you send the Poll by SMS, you’ll be asked to define your Poll recipients. You can select Groups you’ve created on the Contacts page or Contacts linked to Questionnaires.

Later on, you can choose to send your Poll to more people by managing your Poll Recipients from the My Poll Recipients tab.

Poll Recipients

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Yes. From the Poll tab, select your language from the dropdown list. If you want to add a new language, you can define it in the Languages page. To learn how, click here.

Reply SMS

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Yes. To do so, please follow the steps below:

  1. Click on the Poll tab
  2. Click on the second expandable header “Automatic Reply SMS”
  3. Slide the switch to Off
  4. Click on the Save button
Turn Reply SMS On or Off

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Identification Numbers

An Identification Number is what your questionnaire is about; a specific person, place, thing or event on which Data Senders report.

In many cases, the Data Sender interacts with an Identification Number, then sends in an individual report about the interaction:

  • A doctor examines a baby. In this case, the Identification Number is the baby.
  • A supervisor measures the quality of care at a clinic. The Identification Number is the clinic
  • An engineer measures the flow rate of a water pump. The Identification Number is the water pump.
  • A sales person sells products to a retailer: The Identification Number is the retailer.
Identification Numbers

Click to enlarge

An Identification Number Type is a general label. For example, you create the Identification Number Type “Clinic.” You could then register the following individual Identification Numbers:

  • North Clinic
  • South Clinic
  • East Clinic
  • West Clinic
My ID

Click to enlarge

The first step is to create an Identification Number registration form for your Identification Numbers. Come up with a list of simple background questions you’d like to collect for each of your Identification Number types as part of the Identification Number profile. DataWinners provides a first draft of the Identification Number questionnaire. You can edit this to include any questions that would be useful for your Questionnaire.Once your Identification Number Registration Form is ready, you have three options to register your Identification Number profiles:

  1. One-by-one using the web form
  2. In bulk using “Import a list”
  3. In the field using SMS

Please note that it is not yet possible to register an Identification Number by Smartphone.Please watch our video tutorial to learn How to Register an Identification Number.

My ID

Click to enlarge

You can link an Identification Number to a Questionnaire by choosing “Identification Number” as an answer type and then adding a new Identification Number Type or selecting an existing one.

Yes. It’s possible to register Identification Numbers using Smartphone.Fill out the Identification Number Type registration form using the DataWinners Android app exactly the same process as when you fill out a Questionnaire to submit data. Please follow the steps below:

  1. Download the blank Questionnaire onto your Smartphone by taping on the “Get Blank Questionnaire” menu
  2. Tap on “Fill Blank Questionnaire”. All Identification Numbers Type available will be listed as Questionnaires
  3. Fill out the selected Questionnaire by entering all the basic information about your Identification Number
  4. Once the Questionnaire is filled-out and saved, you can send it as a finalized Questionnaire.

Registering an Identification Number using SMS works exactly the same way as making an SMS Submission. But instead of submitting for a main Questionnaire, you use the Identification Number registration form. You can share this form with your Data Senders beforehand so they could register new Identification Numbers from the field, using SMS.

To find the SMS registration form, please follow the steps below:

  1.     Click on the blue tab “My (your ID number)”
  2.    Click on “(ID number) registration form”

Start with the Questionnaire code, then a space, then the answer to question 1, etc. Upon receipt of the Submission, DataWinners sends an automatic reply to your Data Sender with the ID asssigned to the ID number, allowing him to submit data related to this ID number.

No. If you want to make changes or add columns, please edit the Identification Number registration form instead of the Excel template, as this will generate an error. Once you’ve made all the changes, please download the template one more time.

During Questionnaire creation, select “Identification Number” from the answer type dropdown list. Then select an existing Identification Number type or add a new one.

No. Identification Number’s ID is not editable.

If you want to change it, please delete the Identification Number and register once again using the new ID.

Analyze Data

With DataWinners, you have an unlimited amount of space to store your data.

Your data is stored in DataWinners server throughout your DataWinners subscription. But you can export your data at anytime and store it where you choose.

No. You can’t undelete, but you can resubmit the data yourself. Go to the Data tab, then click on Web Submission and resubmit the data yourself.

You can sort your data by data sender or by submission date. You also have the search option allowing you to display only the data you want.
You can do all these analysis in the Analysis page and the Submission Log page.

To delete a data record, click on the “Submission Log” page for the Questionnaire, select the data record you wish to delete by clicking on the corresponding box in the left-most column, then select “Delete” from the Actions drop down menu.

Yes. DataWinners’ Analysis pages can perform simple analysis of collected data, including mapping, charting and graphing functions.

Yes. To edit a data record, click on the “Submission Log” page for the Questionnaire, select the data record you wish to edit by clicking on the corresponding box in the left-most column, and select “Edit” from the Actions drop down menu. Make all the necessary changes and click “Save changes.”

Please watch our video tutorial: How to Edit Submissions.

Submission Log error

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With DataWinners, you can view your collected data in table formats, pie and bar charts. Data can be filtered by submission date, by data sender, by case and you can even make a search for keyword.

Analysis Chart

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Within your DataWinners account itself, you can have very basic charts.

If you want to generate custom reports, we’ll need to develop a customized application for you. If you’re interested, the costs will depend on your specific needs.

Analysis charts

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Contacts

A Data Sender is a person who sends in data. With DataWinners you can authorize people to send in data by first registering them as Data Senders. Then DataWinners will recognize the Data Senders by their telephone numbers or email addresses.

Register a Data Sender

Click to enlarge

With DataWinners, you have two types of user: Users and Data Senders.

  • Data Senders : People who are submitting data for your Questionnaires. They can submit data, register a new Identification Number, and import a list of Submissions.
  • Users: They can do the same thing as the Data Manager apart from adding a new User (Create/Edit Questionnaire, Submit Data, View Data, Register an Identification Number, Register Data Sender, etc.). Once a person is registered as a User, he is automatically registered as a Data Sender.

Watch our youtube video to know more on How to add Users

There are three options for registering your Data Senders:

  • One-by-one using the web form
  • In bulk using “Import a list”
  • In the field using SMS

Please watch our video tutorial to learn How to Register Data Senders.

Data Senders

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Yes. Registration is required if you’re collecting data only from registered Data Senders. During registration you will be asked to include the telephone number that the Data Sender will use to send SMS. When registered Data Senders SMS in data, DataWinners will recognize the registered telephone number and accept the data. Any SMS from a non-registered number will be rejected and the Data Sender will receive an automatic error message.

For Web and Smartphone/Tablet channel, DataWinners will check the authorization by the email address of the Data Sender.

Each of your Data Senders must have their own login and password to use the Android application.

To do so, follow the steps below:

  1. Register your Data Senders by registering an email address for each,
  2. Ask them to activate their account by clicking on the activation link in the email sent by DataWinners (they can create their own password)
  3. Set each device using this information (login and password).

You can include a GPS question in your Questionnaire.

Using our Android application, you can capture the coordinates of the place where your Data Sender is located while filling out the Questionnaire.

GPS Record Location

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To import your Contacts list, follow the steps below:

  1. Go to the Contacts page
  2. Click on Import Contacts
  3. Download the template: DataWinners_ImporterContacts
  4. Enter your Contacts information in the template and save
  5. Click on Upload a file and select the template you filled out
  6. A confirmation message will be displayed on the screen
Import Contacts to DataWinners

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To give a Data Sender access to DataWinners via Web and Smartphone:

  1. Check the checkbox corresponding to the Data Sender,
  2. Select “Give access to Web and Smartphone” in the Actions dropdown list,
  3. Enter the email address of the Data Sender.
  4. Click on “Give access”
All Data Senders

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No. As the creator of the questionnaires, you specify which of your Data Senders has permission to submit data for each questionnaire created.

Click on the Contacts button at the top right hand corner. You will see a list of all Registered Contacts. On the left hand side, you will see little check boxes next to each name. Click on one, and then go up to the “Actions” button on the top left hand side. Click on “Add to Questionnaire.” You will see a list all of your Questionnaires. You can then specify which Questionnaires your selected Contact or Data Sender will have permission to submit data for.

Languages

There are two different confirmations. We put the content of the SMS in the reply when the reply plus the answers provided can fit in one SMS (160 chacacters). If the answers are too long for the SMS, we just say “Thank you. We received your SMS”. It depends on the length of your Questionnaires and the answers provided.

  • It may be due to a network problem. Please ask them to re-submit.
  • Ask your Data Senders to check their SMS inbox to make sure that it’s not full.
  • Ask your Data Senders to check if they submitted their data to the right number.

In the current release of DataWinners, Success and Error messages can be sent in English, French, Malagasy and Portuguese. You can also add new language if needed by customizing the reply messages in the Language pages.

Choose the Success and error message language on the Automatic Reply SMS page, under the Messages & Reminders tab, by choosing the right language in the dropdown list.

Automatic Reply SMS

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Yes. You can customize the Reply SMS. Click on the Language button and customize your replies or add new languages if needed.

Languages Questionnaire

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This is a network problem. Please ask your Data Senders to submit their data later.

For the Techies

The system is currently hosted with Amazon Web Services.

Your data is stored on secure servers at Amazon Web Services in the United States of America.

  • Internet Explorer 7 and newer versions
  • Firefox 3.0 and newer versions
  • Safari 5.1 and newer versions

DataWinners uses a flat database.

DataWinners uses a flat database. But, if you want to analyze your data via a relational database, you have two options:

  • The data you collect via DataWinners can be exported/extracted and sent to another application via our Submission feed. If you already have an application for data analysis, you can send the data collected through DataWinners to this application using our API. It’s free but it requires some programming on your side. This is done only one time and thereafter the data is exported there automatically, depending on your needs
  • We can develop a customized application for you. This is not included in the DataWinners subscription. Please let us know if you’re interested and we can prepare a quotation for you.

No. We don’t have a separate version for the private sector. Organizations in the private sector are using this same version of DataWinners.

No. DataWinners is an open source project. There is no special license needed to host DataWinners on your own servers. All the source codes can be at this URL https://github.com/mangroveorg/mangrove.

No. DataWinners is not HIPAA compliant.

If it is not a possibility to use DataWinners’ usual platform because of HIPAA regulations — then another option could be to download DataWinners onto your server there.

You can download DataWinners via this link: https://github.com/mangroveorg/datawinners, and you would also need to download Mangrove: https://github.com/mangroveorg/mangrove/.

You may want to check with telephone operators in the countries in which you will be working to see if they temporarily store SMS messages sent through their networks, in case that would be a concern for you.

Yes. If your Android phone connects over a GPRS network, then our App can download newly created forms and send back filled out questionnaires.

Questionnaire > Messages & Reminders

DataWinners can also send SMS directly to communicate with the people in the field. Please note that this requires a local telephone linked to your account.

You can choose between three groups of recipients:

  1. My Data Senders linked to this Questionnaire,
  2. All Data Senders of all Questionnaires,
  3. Other People

Please watch our video tutorial to learn How to Send a Message.

Send a Message

Click to enlarge

Create a Group of Contacts grouping Users and Administrators.

Follow the steps below:

  1. Click on the “Contacts” button
  2. Click on “Add a Group”, name your Group and click on “Add”
  3. Click on “All Contacts”
  4. Select your Users and administrators from the list
  5. Select “Add to Groups” in the action dropdown list

Now, you can send an SMS to the Group:

  1. Click on “Send an SMS”
  2. Select “Group” as a recipient
  3. Select your Group
Send a Message

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With DataWinners, it is possible to send automatic reminders to your Data Senders to remind them to send in data. DataWinners can then send up to three reminders during each reporting period. You can specify when you want these reminders to be sent by checking the corresponding check box. Reminder message text can be edited as needed.

Please note that this requires a local telephone linked to your account.

This functionality is only available for Pro SMS accounts.

Please watch our video tutorial to learn How to Set Reminders.

Reminders

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Organizations can use DataWinners to send automatically up to three reminders to field staff who have not already submitted data for the current deadline.

To do so, please:

  1. Click on the blue tab named Reminder,
  2. Set your deadline,
  3. Set the number of days before and after the deadline on which you want to send reminders and,
  4. Edit your text message for x day before, the day of the deadline, and x days after the deadline reminders.

Open the sent reminders page to confirm that your reminders have been sent. You can also refer to the dashboard page to learn how many reminders have been sent during the month as only delivered reminders are displayed.

When setting up reminders, set the deadline and choose when you want the reminders to be sent. DataWinners can then send up to three reminders during each reporting period.

If you check the checkbox at the bottom of the page saying: Only send reminders to senders who have not already submitted data for the current deadline, reminders will be sent to these people only.

Reminders

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You can only set one due date in a DataWinners Questionnaire so this is not possible.

  1. You can create a Questionnaire for each deadline just for reminders and sending SMS to a group. For example, one Questionnaire for weekly deadline, another one for monthly deadline, another one for semi-annual and a fourth one for annual deadline. Let’s call these “group Questionnaires”, with just a dummy question in each Questionnaire. Your Data Senders will be submitting data to the first real Questionnaire. This way you will be able to have all your data in one Questionnaire.
  2. Link all the Data Senders related to each group to the appropriate Questionnaire (Example: link all the Data Senders for whom deadline is weekly to the weekly Questionnaire, etc.).
  3. Set reminders in the weekly and monthly group Questionnaire. When you set the reminders, check only the “x days before the deadline” and “the day of the deadline” to avoid people from receiving reminders even if they’ve already submitted their data.
  4. For quarterly and semi-annual deadlines, as DW don’t have these options in the deadline dropdown list, you can send the reminders manually via “Send a message”. You can just choose “Data Senders linked to this Questionnaire” and the message will be sent only to the specific group.

Questionnaire > My {Identification Number}

An Identification Number is what your questionnaire is about; a specific person, place, thing or event on which Data Senders report.

In many cases, the Data Sender interacts with an Identification Number, then sends in an individual report about the interaction:

  • A doctor examines a baby. In this case, the Identification Number is the baby.
  • A supervisor measures the quality of care at a clinic. The Identification Number is the clinic
  • An engineer measures the flow rate of a water pump. The Identification Number is the water pump.
  • A sales person sells products to a retailer: The Identification Number is the retailer.
Identification Numbers

Click to enlarge

An Identification Number Type is a general label. For example, you create the Identification Number Type “Clinic.” You could then register the following individual Identification Numbers:

  • North Clinic
  • South Clinic
  • East Clinic
  • West Clinic
My ID

Click to enlarge

The first step is to create an Identification Number registration form for your Identification Numbers. Come up with a list of simple background questions you’d like to collect for each of your Identification Number types as part of the Identification Number profile. DataWinners provides a first draft of the Identification Number questionnaire. You can edit this to include any questions that would be useful for your Questionnaire.Once your Identification Number Registration Form is ready, you have three options to register your Identification Number profiles:

  1. One-by-one using the web form
  2. In bulk using “Import a list”
  3. In the field using SMS

Please note that it is not yet possible to register an Identification Number by Smartphone.Please watch our video tutorial to learn How to Register an Identification Number.

My ID

Click to enlarge

You can link an Identification Number to a Questionnaire by choosing “Identification Number” as an answer type and then adding a new Identification Number Type or selecting an existing one.

Yes. It’s possible to register Identification Numbers using Smartphone.Fill out the Identification Number Type registration form using the DataWinners Android app exactly the same process as when you fill out a Questionnaire to submit data. Please follow the steps below:

  1. Download the blank Questionnaire onto your Smartphone by taping on the “Get Blank Questionnaire” menu
  2. Tap on “Fill Blank Questionnaire”. All Identification Numbers Type available will be listed as Questionnaires
  3. Fill out the selected Questionnaire by entering all the basic information about your Identification Number
  4. Once the Questionnaire is filled-out and saved, you can send it as a finalized Questionnaire.

Registering an Identification Number using SMS works exactly the same way as making an SMS Submission. But instead of submitting for a main Questionnaire, you use the Identification Number registration form. You can share this form with your Data Senders beforehand so they could register new Identification Numbers from the field, using SMS.

To find the SMS registration form, please follow the steps below:

  1.     Click on the blue tab “My (your ID number)”
  2.    Click on “(ID number) registration form”

Start with the Questionnaire code, then a space, then the answer to question 1, etc. Upon receipt of the Submission, DataWinners sends an automatic reply to your Data Sender with the ID asssigned to the ID number, allowing him to submit data related to this ID number.

No. If you want to make changes or add columns, please edit the Identification Number registration form instead of the Excel template, as this will generate an error. Once you’ve made all the changes, please download the template one more time.

During Questionnaire creation, select “Identification Number” from the answer type dropdown list. Then select an existing Identification Number type or add a new one.

No. Identification Number’s ID is not editable.

If you want to change it, please delete the Identification Number and register once again using the new ID.

Collect Data

DataWinners Android App allows you to work offline. You can fill out your questionnaires, save them onto your device even offline. When you have a connection, you can send out the data.

You need connection only when downloading the Questionnaires on your device and when sending your filled Questionnaires. Please watch our video to learn more.

Yes. You can fill out a Questionnaire using the Web form. To do so, you need to be granted access to the Questionnaires. Please contact your Account administrator for more information.

Normally, when you go to Play Store, Datawinners is already available for installation and does not require any additional server url. Please retry and contact us if you still encounter an issue.

With DataWinners, you can collect data using any of the following channels: SMS, Smartphone/Tablet (we have our own DataWinners App in the Google Play Store) and via a Webform.

For the SMS channel, the Data Admins create the Questionnaire online. DataWinners then produces a pdf version of the Questionnaire. The Data Admins print out this pdf, then use it to train their field staff/employees. Field staff then use their own simple mobile phones to SMS in their answers (no Internet required).

With DataWinners Android app, offline data collection is possible. Users need connection only when downloading the blank Questionnaires and when submitting filled out Questionnaires.

For SMS collection, we link a local phone number to your account, via a virtual hosting. We can link either a normal SIM or a toll free number depending on the services available in the country.

No, we don’t handle multipage forms with DataWinners.

Web forms are displayed in a single page. But with the DataWinners application for Android, questions are displayed in different pages, one by one.

 

DataWinners SMS service includes the following functions: SMS collection; Customizable Reply SMS upon receipt of SMS submission; Reminders; Send a message, allowing you to send grouped SMS to you Data Senders or to a group of recipients and one-question polls (“Did you receive the textbook shipment? Please respond with YES or NO”).

 

Any SMS-enabled phone can send data.

The Data Sender tries to edit a filled Questionnaire with an older version of your Questionnaire.

Please ask the Data Sender to download the new version of the Questionnaire.

 

To test your Questionnaire using your DataWinners account, please use the “Test SMS Questionnaire” link at the top of the page. This emulator allows you to simulate a real SMS submission.

Please watch our video tutorial to learn How to Test Your Questionnaire.

Questionnaire > My Data Senders

A Data Sender is a person who sends in data. With DataWinners you can authorize people to send in data by first registering them as Data Senders. Then DataWinners will recognize the Data Senders by their telephone numbers or email addresses.

Register a Data Sender

Click to enlarge

With DataWinners, you have two types of user: Users and Data Senders.

  • Data Senders : People who are submitting data for your Questionnaires. They can submit data, register a new Identification Number, and import a list of Submissions.
  • Users: They can do the same thing as the Data Manager apart from adding a new User (Create/Edit Questionnaire, Submit Data, View Data, Register an Identification Number, Register Data Sender, etc.). Once a person is registered as a User, he is automatically registered as a Data Sender.

Watch our youtube video to know more on How to add Users

There are three options for registering your Data Senders:

  • One-by-one using the web form
  • In bulk using “Import a list”
  • In the field using SMS

Please watch our video tutorial to learn How to Register Data Senders.

Data Senders

Click to enlarge

Yes. Registration is required if you’re collecting data only from registered Data Senders. During registration you will be asked to include the telephone number that the Data Sender will use to send SMS. When registered Data Senders SMS in data, DataWinners will recognize the registered telephone number and accept the data. Any SMS from a non-registered number will be rejected and the Data Sender will receive an automatic error message.

For Web and Smartphone/Tablet channel, DataWinners will check the authorization by the email address of the Data Sender.

You can include a GPS question in your Questionnaire.

Using our Android application, you can capture the coordinates of the place where your Data Sender is located while filling out the Questionnaire.

GPS Record Location

Click to enlarge

To import your Contacts list, follow the steps below:

  1. Go to the Contacts page
  2. Click on Import Contacts
  3. Download the template: DataWinners_ImporterContacts
  4. Enter your Contacts information in the template and save
  5. Click on Upload a file and select the template you filled out
  6. A confirmation message will be displayed on the screen
Import Contacts to DataWinners

Click to enlarge

To give a Data Sender access to DataWinners via Web and Smartphone:

  1. Check the checkbox corresponding to the Data Sender,
  2. Select “Give access to Web and Smartphone” in the Actions dropdown list,
  3. Enter the email address of the Data Sender.
  4. Click on “Give access”
All Data Senders

Click to enlarge

No. As the creator of the questionnaires, you specify which of your Data Senders has permission to submit data for each questionnaire created.

Click on the Contacts button at the top right hand corner. You will see a list of all Registered Contacts. On the left hand side, you will see little check boxes next to each name. Click on one, and then go up to the “Actions” button on the top left hand side. Click on “Add to Questionnaire.” You will see a list all of your Questionnaires. You can then specify which Questionnaires your selected Contact or Data Sender will have permission to submit data for.

No. Once registered, a Data Sender is able to send in data for all current and future Questionnaires. You have to register a Data Sender only one time and just link him to a specific Questionnaire when needed. To do so please:

  1. Click on the “Contacts” button,
  2. Check the box next to the Contacts or data senders you want to link to your Questionnaire,
  3. Then choose Add to Questionnaire in the Actions dropdown list at the top of the page,
  4. Then select your Questionnaire(s) in the list of Questionnaires, and click on Confirm at the bottom of the page.

Contacts & Data Senders

A Data Sender is a person who sends in data. With DataWinners you can authorize people to send in data by first registering them as Data Senders. Then DataWinners will recognize the Data Senders by their telephone numbers or email addresses.

Register a Data Sender

Click to enlarge

With DataWinners, you have two types of user: Users and Data Senders.

  • Data Senders : People who are submitting data for your Questionnaires. They can submit data, register a new Identification Number, and import a list of Submissions.
  • Users: They can do the same thing as the Data Manager apart from adding a new User (Create/Edit Questionnaire, Submit Data, View Data, Register an Identification Number, Register Data Sender, etc.). Once a person is registered as a User, he is automatically registered as a Data Sender.

Watch our youtube video to know more on How to add Users

There are three options for registering your Data Senders:

  • One-by-one using the web form
  • In bulk using “Import a list”
  • In the field using SMS

Please watch our video tutorial to learn How to Register Data Senders.

Data Senders

Click to enlarge

Yes. Registration is required if you’re collecting data only from registered Data Senders. During registration you will be asked to include the telephone number that the Data Sender will use to send SMS. When registered Data Senders SMS in data, DataWinners will recognize the registered telephone number and accept the data. Any SMS from a non-registered number will be rejected and the Data Sender will receive an automatic error message.

For Web and Smartphone/Tablet channel, DataWinners will check the authorization by the email address of the Data Sender.

Each of your Data Senders must have their own login and password to use the Android application.

To do so, follow the steps below:

  1. Register your Data Senders by registering an email address for each,
  2. Ask them to activate their account by clicking on the activation link in the email sent by DataWinners (they can create their own password)
  3. Set each device using this information (login and password).

You can include a GPS question in your Questionnaire.

Using our Android application, you can capture the coordinates of the place where your Data Sender is located while filling out the Questionnaire.

GPS Record Location

Click to enlarge

To import your Contacts list, follow the steps below:

  1. Go to the Contacts page
  2. Click on Import Contacts
  3. Download the template: DataWinners_ImporterContacts
  4. Enter your Contacts information in the template and save
  5. Click on Upload a file and select the template you filled out
  6. A confirmation message will be displayed on the screen
Import Contacts to DataWinners

Click to enlarge

To give a Data Sender access to DataWinners via Web and Smartphone:

  1. Check the checkbox corresponding to the Data Sender,
  2. Select “Give access to Web and Smartphone” in the Actions dropdown list,
  3. Enter the email address of the Data Sender.
  4. Click on “Give access”
All Data Senders

Click to enlarge

No. As the creator of the questionnaires, you specify which of your Data Senders has permission to submit data for each questionnaire created.

Click on the Contacts button at the top right hand corner. You will see a list of all Registered Contacts. On the left hand side, you will see little check boxes next to each name. Click on one, and then go up to the “Actions” button on the top left hand side. Click on “Add to Questionnaire.” You will see a list all of your Questionnaires. You can then specify which Questionnaires your selected Contact or Data Sender will have permission to submit data for.

Questionnaire > Overview

DataWinners SMS service includes the following functions: SMS collection; Customizable Reply SMS upon receipt of SMS submission; Reminders; Send a message, allowing you to send grouped SMS to you Data Senders or to a group of recipients and one-question polls (“Did you receive the textbook shipment? Please respond with YES or NO”).

 

With DataWinners, you can collect data using any of the following channels: SMS, Smartphone/Tablet (we have our own DataWinners App in the Google Play Store) and via a Webform.

For the SMS channel, the Data Admins create the Questionnaire online. DataWinners then produces a pdf version of the Questionnaire. The Data Admins print out this pdf, then use it to train their field staff/employees. Field staff then use their own simple mobile phones to SMS in their answers (no Internet required).

With DataWinners Android app, offline data collection is possible. Users need connection only when downloading the blank Questionnaires and when submitting filled out Questionnaires.

For SMS collection, we link a local phone number to your account, via a virtual hosting. We can link either a normal SIM or a toll free number depending on the services available in the country.

No, we don’t handle multipage forms with DataWinners.

Web forms are displayed in a single page. But with the DataWinners application for Android, questions are displayed in different pages, one by one.

 

Any SMS-enabled phone can send data.

The Data Sender tries to edit a filled Questionnaire with an older version of your Questionnaire.

Please ask the Data Sender to download the new version of the Questionnaire.

 

DataWinners Android App allows you to work offline. You can fill out your questionnaires, save them onto your device even offline. When you have a connection, you can send out the data.

You need connection only when downloading the Questionnaires on your device and when sending your filled Questionnaires. Please watch our video to learn more.

Yes. You can fill out a Questionnaire using the Web form. To do so, you need to be granted access to the Questionnaires. Please contact your Account administrator for more information.

Normally, when you go to Play Store, Datawinners is already available for installation and does not require any additional server url. Please retry and contact us if you still encounter an issue.

To test your Questionnaire using your DataWinners account, please use the “Test SMS Questionnaire” link at the top of the page. This emulator allows you to simulate a real SMS submission.

Please watch our video tutorial to learn How to Test Your Questionnaire.

Create Questionnaires

  • A Poll is a one-question survey whereas a Questionnaire can contain one or more questions.
  • A Poll doesn’t require a Questionnaire code and Poll recipients can submit their answer directly. No specific answer format is required.
  • For a Poll, no training for the Data Sender is needed as the instructions are directly in the SMS or broadcasted and any answer is allowed.
  • Poll answers can be submitted using SMS only.

A DataWinners Poll is ideal when you need to collect a little bit of information from a big group of people; when you want their short answers to a straightforward question: “Did you get the textbook shipment?  Please respond YES or NO.” You can also broadcast your open-ended question through other channels (for example: radio) and collect SMS responses: “Please send us information about any illegal poaching in your area.”

Poll

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Yes, DataWinners has a Poll feature.
To know more: What is a Poll?

Poll SMS

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You have two options:

  1. Send the Poll by SMS to a specific group of recipients. Only the recipients of the SMS can respond.
  2. Broadcast the Poll through other channels outside of DataWinners (Radio, TV shows, Billboards, etc.). Anyone can send an SMS response.
Poll Other Channels

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The maximum duration for a Poll to be active is 5 days, but you can extend your Poll period at anytime. To do so, select your Poll and edit the dates in the Poll tab.

When you send the Poll by SMS, you’ll be asked to define your Poll recipients. You can select Groups you’ve created on the Contacts page or Contacts linked to Questionnaires.

Later on, you can choose to send your Poll to more people by managing your Poll Recipients from the My Poll Recipients tab.

Poll Recipients

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Yes. From the Poll tab, select your language from the dropdown list. If you want to add a new language, you can define it in the Languages page. To learn how, click here.

Reply SMS

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Yes. To do so, please follow the steps below:

  1. Click on the Poll tab
  2. Click on the second expandable header “Automatic Reply SMS”
  3. Slide the switch to Off
  4. Click on the Save button
Turn Reply SMS On or Off

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No. As we want this to be as easy as possible for the people sending in data there is no specific answer type. Everything is a valid answer which means all Submissions are considered as successful submissions and displayed in the Poll Data Analysis page.

Please let us know if you’d prefer to define a specific answer type for your Poll question. We welcome your feedback.

Questionnaire > Questionnaire

  • A Poll is a one-question survey whereas a Questionnaire can contain one or more questions.
  • A Poll doesn’t require a Questionnaire code and Poll recipients can submit their answer directly. No specific answer format is required.
  • For a Poll, no training for the Data Sender is needed as the instructions are directly in the SMS or broadcasted and any answer is allowed.
  • Poll answers can be submitted using SMS only.

A DataWinners Poll is ideal when you need to collect a little bit of information from a big group of people; when you want their short answers to a straightforward question: “Did you get the textbook shipment?  Please respond YES or NO.” You can also broadcast your open-ended question through other channels (for example: radio) and collect SMS responses: “Please send us information about any illegal poaching in your area.”

Poll

Click to enlarge

Yes, DataWinners has a Poll feature.
To know more: What is a Poll?

Poll SMS

Click to enlarge

You have two options:

  1. Send the Poll by SMS to a specific group of recipients. Only the recipients of the SMS can respond.
  2. Broadcast the Poll through other channels outside of DataWinners (Radio, TV shows, Billboards, etc.). Anyone can send an SMS response.
Poll Other Channels

Click to enlarge

The maximum duration for a Poll to be active is 5 days, but you can extend your Poll period at anytime. To do so, select your Poll and edit the dates in the Poll tab.

When you send the Poll by SMS, you’ll be asked to define your Poll recipients. You can select Groups you’ve created on the Contacts page or Contacts linked to Questionnaires.

Later on, you can choose to send your Poll to more people by managing your Poll Recipients from the My Poll Recipients tab.

Poll Recipients

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Yes. From the Poll tab, select your language from the dropdown list. If you want to add a new language, you can define it in the Languages page. To learn how, click here.

Reply SMS

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Yes. To do so, please follow the steps below:

  1. Click on the Poll tab
  2. Click on the second expandable header “Automatic Reply SMS”
  3. Slide the switch to Off
  4. Click on the Save button
Turn Reply SMS On or Off

Click to enlarge

No. As we want this to be as easy as possible for the people sending in data there is no specific answer type. Everything is a valid answer which means all Submissions are considered as successful submissions and displayed in the Poll Data Analysis page.

Please let us know if you’d prefer to define a specific answer type for your Poll question. We welcome your feedback.

Messages & Reminders

DataWinners can also send SMS directly to communicate with the people in the field. Please note that this requires a local telephone linked to your account.

You can choose between three groups of recipients:

  1. My Data Senders linked to this Questionnaire,
  2. All Data Senders of all Questionnaires,
  3. Other People

Please watch our video tutorial to learn How to Send a Message.

Send a Message

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Create a Group of Contacts grouping Users and Administrators.

Follow the steps below:

  1. Click on the “Contacts” button
  2. Click on “Add a Group”, name your Group and click on “Add”
  3. Click on “All Contacts”
  4. Select your Users and administrators from the list
  5. Select “Add to Groups” in the action dropdown list

Now, you can send an SMS to the Group:

  1. Click on “Send an SMS”
  2. Select “Group” as a recipient
  3. Select your Group
Send a Message

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With DataWinners, it is possible to send automatic reminders to your Data Senders to remind them to send in data. DataWinners can then send up to three reminders during each reporting period. You can specify when you want these reminders to be sent by checking the corresponding check box. Reminder message text can be edited as needed.

Please note that this requires a local telephone linked to your account.

This functionality is only available for Pro SMS accounts.

Please watch our video tutorial to learn How to Set Reminders.

Reminders

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Organizations can use DataWinners to send automatically up to three reminders to field staff who have not already submitted data for the current deadline.

To do so, please:

  1. Click on the blue tab named Reminder,
  2. Set your deadline,
  3. Set the number of days before and after the deadline on which you want to send reminders and,
  4. Edit your text message for x day before, the day of the deadline, and x days after the deadline reminders.

Open the sent reminders page to confirm that your reminders have been sent. You can also refer to the dashboard page to learn how many reminders have been sent during the month as only delivered reminders are displayed.

When setting up reminders, set the deadline and choose when you want the reminders to be sent. DataWinners can then send up to three reminders during each reporting period.

If you check the checkbox at the bottom of the page saying: Only send reminders to senders who have not already submitted data for the current deadline, reminders will be sent to these people only.

Reminders

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You can only set one due date in a DataWinners Questionnaire so this is not possible.

  1. You can create a Questionnaire for each deadline just for reminders and sending SMS to a group. For example, one Questionnaire for weekly deadline, another one for monthly deadline, another one for semi-annual and a fourth one for annual deadline. Let’s call these “group Questionnaires”, with just a dummy question in each Questionnaire. Your Data Senders will be submitting data to the first real Questionnaire. This way you will be able to have all your data in one Questionnaire.
  2. Link all the Data Senders related to each group to the appropriate Questionnaire (Example: link all the Data Senders for whom deadline is weekly to the weekly Questionnaire, etc.).
  3. Set reminders in the weekly and monthly group Questionnaire. When you set the reminders, check only the “x days before the deadline” and “the day of the deadline” to avoid people from receiving reminders even if they’ve already submitted their data.
  4. For quarterly and semi-annual deadlines, as DW don’t have these options in the deadline dropdown list, you can send the reminders manually via “Send a message”. You can just choose “Data Senders linked to this Questionnaire” and the message will be sent only to the specific group.

Questionnaire > Submission Log

Your data is stored on secure servers at Amazon Web Services in the United States of America.

With DataWinners, you have an unlimited amount of space to store your data.

Your data is stored in DataWinners server throughout your DataWinners subscription. But you can export your data at anytime and store it where you choose.

No. You can’t undelete, but you can resubmit the data yourself. Go to the Data tab, then click on Web Submission and resubmit the data yourself.

You can sort your data by data sender or by submission date. You also have the search option allowing you to display only the data you want.
You can do all these analysis in the Analysis page and the Submission Log page.

To delete a data record, click on the “Submission Log” page for the Questionnaire, select the data record you wish to delete by clicking on the corresponding box in the left-most column, then select “Delete” from the Actions drop down menu.

Yes. DataWinners’ Analysis pages can perform simple analysis of collected data, including mapping, charting and graphing functions.

Yes. To edit a data record, click on the “Submission Log” page for the Questionnaire, select the data record you wish to edit by clicking on the corresponding box in the left-most column, and select “Edit” from the Actions drop down menu. Make all the necessary changes and click “Save changes.”

Please watch our video tutorial: How to Edit Submissions.

Submission Log error

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If your account is linked to a toll free number, any data sender will be able to send SMS free of cost.
If you use a Post Paid SIM, your Data Senders will be paying the local SMS cost. This applies to unregistered Data Senders as well.

Questionnaire > Web Submission

DataWinners Android App allows you to work offline. You can fill out your questionnaires, save them onto your device even offline. When you have a connection, you can send out the data.

You need connection only when downloading the Questionnaires on your device and when sending your filled Questionnaires. Please watch our video to learn more.

Yes. You can fill out a Questionnaire using the Web form. To do so, you need to be granted access to the Questionnaires. Please contact your Account administrator for more information.

Normally, when you go to Play Store, Datawinners is already available for installation and does not require any additional server url. Please retry and contact us if you still encounter an issue.

DataWinners SMS service includes the following functions: SMS collection; Customizable Reply SMS upon receipt of SMS submission; Reminders; Send a message, allowing you to send grouped SMS to you Data Senders or to a group of recipients and one-question polls (“Did you receive the textbook shipment? Please respond with YES or NO”).

 

With DataWinners, you can collect data using any of the following channels: SMS, Smartphone/Tablet (we have our own DataWinners App in the Google Play Store) and via a Webform.

For the SMS channel, the Data Admins create the Questionnaire online. DataWinners then produces a pdf version of the Questionnaire. The Data Admins print out this pdf, then use it to train their field staff/employees. Field staff then use their own simple mobile phones to SMS in their answers (no Internet required).

With DataWinners Android app, offline data collection is possible. Users need connection only when downloading the blank Questionnaires and when submitting filled out Questionnaires.

For SMS collection, we link a local phone number to your account, via a virtual hosting. We can link either a normal SIM or a toll free number depending on the services available in the country.

No, we don’t handle multipage forms with DataWinners.

Web forms are displayed in a single page. But with the DataWinners application for Android, questions are displayed in different pages, one by one.

 

Any SMS-enabled phone can send data.

The Data Sender tries to edit a filled Questionnaire with an older version of your Questionnaire.

Please ask the Data Sender to download the new version of the Questionnaire.

 

To test your Questionnaire using your DataWinners account, please use the “Test SMS Questionnaire” link at the top of the page. This emulator allows you to simulate a real SMS submission.

Please watch our video tutorial to learn How to Test Your Questionnaire.